Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact details you provide directly, such as your name, email address, phone number, or company name when you fill out a form, request a setup, or contact us.
• Account and business information you submit when using our platform, including financial or operational data you choose to provide for the purpose of cash analysis and deployment features.
• Technical data such as IP address, browser type, device information, and pages visited, collected automatically through standard web technologies and cookies.
• Communications you send to us, including support requests, feedback, and correspondence.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, support requests, and setup applications.
• Improving our website, features, and overall user experience.
• Communicating updates, service notices, or requested information.
• Detecting, preventing, and addressing technical issues, fraud, or misuse.
• Complying with applicable legal obligations.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests (such as improving our services and communicating with users), and compliance with legal obligations.

4. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and contractors who perform functions on our behalf, such as hosting, analytics, or communications tools, under appropriate confidentiality obligations.
• If required by law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Calystrix, our users, or others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and understand how visitors interact with our site. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly without them.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

8. International Data Transfers

If information is transferred to, stored, or processed in a country other than your own, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. [Insert specific transfer mechanisms if applicable.]

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain types of processing.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.